Privacy policy

Privacy Policy

Privacy Notice

This privacy notice applies to Topaz Care Care Limited, herein referred to as “we”, “our”, or “us”. We are registered in the UK under company number 09264890 with our registered office at Unit 13 Premier Park, 7 Premier Park Road, London, NW10 7NZ.

Introduction

We are committed to safeguarding the privacy of our website visitors and service users. This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org

We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

In this policy, "we", "us" and "our" refer to Topaz Detailing Limited and Topaz Detailing (Bristol) Limited.

  1. Data Protection Principles

We comply with the data protection laws applicable in the UK, including the GDPR. Our policy encompasses the following principles:

  • Lawfulness, Fairness, and Transparency: We process personal data lawfully, fairly, and transparently.
  • Purpose Limitation: We collect personal data for specified, explicit, and legitimate purposes.
  • Data Minimization: We ensure personal data is adequate, relevant, and limited to what is necessary.
  • Accuracy: We keep personal data accurate and up-to-date.
  • Storage Limitation: We retain personal data for no longer than necessary.
  • Integrity and Confidentiality: We ensure personal data is secure.
  • Accountability: We take responsibility for what we do with personal data and how we comply with the other principles.

We have robust procedures and mechanisms to meet these principles.

  1. Your Rights

Under the GDPR, you have various rights, including:

  • Right to Access: You can request a copy of your personal data.
  • Right to Rectification: You can have inaccurate data corrected.
  • Right to Erasure: In certain circumstances, you can have your data erased.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
  • Right to Data Portability: You can request your data in a machine-readable format.
  • Right to Object: You can object to the processing of your personal data.
  • Rights Related to Automated Decision Making: You have rights concerning automated decision-making, including profiling.

You can exercise these rights by contacting us at info@topazdetailing.com.

  1. Information We Collect and Process

We collect and process information that you provide to us, information we collect through your use of our services, and information we obtain from third parties. This includes:

  • Information You Provide: When you register for an account, purchase products, or interact with our services.
  • Automated Information: We collect information automatically through your use of our website and services, including but not limited to, cookies and data about your browsing activity.
  • Information from Third Parties: We may receive information about you from third parties and integrate that with the information we have about you.
  1. Use of Your Personal Information

We use your personal information to:

  • Fulfil Our Services: To provide our products and services to you.
  • Improve Our Services: To enhance, modify, personalise, or otherwise improve our services and communications for the benefit of our customers.
  • Communication: To inform you of updates, changes, or issues related to our services or your account.
  • Marketing: To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.
  1. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our service and we hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

The Topaz Shop's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

  1. Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

  1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@topazdetailing.com.